Hello,
GoGoRadio sold tickets to the Goodman League "Capital Punishment" basketball game. It was played at Trinity University Gym on August 22, 2011. As you are aware the event was oversold and many people that purchased tickets from GoGoRadio were not able to get in.
After talking with the promoter, they will refund money to those individuals that did not get in the event. The Goodman League will provide GoGoRadio with the master Will-Call list that details the people who did get in the game; GoGoRadio should receive the list August 22, 2011 by COB.
After receiving the master list, GoGoRadio will call those individuals identified by the Goodman League who should receive a refund; this process should take 4 to 5 days.
If you are entitled to a refund you will receive a call from GoGoRadio asking for your credit card information, GoGoRadio doesn’t keep credit card information once the charge process is complete.
Once we process the refund it should take one to two weeks for the refund to show on your credit card statement.
We are sorry any inconvenience this may have caused you and others attending the event. We have dealt with that the Goodman League before and never had any problems. The Goodman league indicated that tickets were duplicated illegally.
We will do our best to make sure all individuals due a refund get's it.
Thank You
Lowell Cade
GoGoRadio.com
— Email from GoGoRadio sent on August 22, 2011. Note that there are some typos from the original email but I left them there intentionally.
This is a classy move and the right thing to do considering how many people wanted to see John Wall, DeMarcus Cousins, JaVale McGee, Kevin Durant, James Harden, Gary Neal, and others.
